Check below situations that fall into the Complaint category and, then select which of these your report fits into.
You can choose to report anonymously or you can identify yourself.
The identified option is aimed at cases in which the rapporteur available to be contacted to clarify possible doubts on the report provided.
Reports with identification are very important, as they can cause to make the investigation more effective. We remind you that this is a safe and reliable.
You understand and acknowledge that this service is not an emergency
channel nor a contact channel with public authorities. This channel
also is not for customer service in relation to quality of products or
services.
Information sent through this channel may not be analyzed immediately.
If you believe you are facing an emergency that represents
life-threatening or threatened imminent bodily harm, please contact
immediately contact the local police or public authority competent.